Samsung · Washer

5C

Code guidance

Drain error

Water is not draining from the washer at the expected speed or is not draining at all.

Service recommended

Stop using the washer and contact Samsung Support if water remains.

Possible meaning

Water is not draining from the washer at the expected speed or is not draining at all.

This information is not a professional diagnosis or repair instruction. The same code can mean different things by model, so follow the product manual and official manufacturer guidance first.

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Official manufacturer sourceVerify with official guidance

Official source checked: 2026-08-21